Consumer Protection Agencies Saw Increase in Complaints in 2020

Phil Weiser speaks at an event in 2019.
Colorado consumers had a lot to complain about in 2020, and credit reports, airlines and robocalls were at the top of the list. The Consumer Protection Division of the Colorado Attorney General’s Office received a record-breaking 12,130 complaints in 2020, up 23.5% from 2019, said Attorney General Phil Weiser, speaking during a webinar last week to mark National Consumer Protection Week. The most common target of complaints were airlines that “failed to do right by their customers,” Weiser said. “To be clear, most of this was Frontier Airlines,” he added, noting the Denver-base

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