Domino’s Pizza is looking to take a website accessibility case to the U.S. Supreme Court. If it’s successful, companies could eventually get a clearer sense of whether their own sites and apps infringe upon disability protections.
The pizza chain petitioned for certiorari last month for the court to review a decision that allowed an Americans with Disabilities Act claim against it to proceed. Guillermo Robles, a blind man who uses a screen reader to navigate the web, alleges the company’s website and app violated the ADA because they weren’t fully accessible to people with vision impairments. He claims he’d tried at least twice unsuccessfully to order pizza online from one of the company’s brick-and-mortar locations, but its website and app weren’t fully accessible to him. A 9th Circuit panel held Domino’s Pizza’s online presence was subject to the ADA’s Title III accessibility requirements because it was sufficiently linked to the company’s physical locations.
While the business world waits to see if the high court will address legal requirements for website accessibility, lawsuits continue to proliferate in the area, which has scant case law and even less federal guidance.