Another Win for Qwest in Traffic Pumping Case

Armstrong Teasdale attorneys have been pursuing lawsuits over a phone industry scam for a decade

A long-running series of lawsuits over a long-distance calling scheme moved closer to a final resolution as Armstrong Teasdale attorneys gained another win against a company involved in “traffic pumping.”
Armstrong Teasdale partner Chuck Steese has been involved in taking traffic pumping cases to court for a decade, and even though the rules for the practice have changed, past violations are still being corrected. Steese and associate Doug Marsh won a case in Minnesota that recovered damages for their client Qwest and have just a few more pieces of litigation remaining regarding the practice.
Traffic pumping is a practice most commonly done by companies that offer free conference calling, phone chats or free calls overseas. The company offering the service enters an agreement with a local phone provider in order to bring a high volume of calls to an area that might not have much business otherwise.
The most recent victory involved Free Conferencing Corp., which, as one might guess, offers free conference calling services. When a long-distance call is made, the local phone company in the area the call originates from hands it off to a long-distance carrier — in this case Qwest — which carries it most of the way to its destination and hands it off to a local phone company on the receiving end. The long-distance carrier pays fees called “access charges” to the receiving local phone company.

To read this story and other complete articles featured in the April 17, 2017 print edition of Law Week Colorado, copies are available for purchase online.